Client Charter
Piagam Pelanggan
Basic services this department is to give justice to the customers that is based on Islamic law and the Constitution.
Promises department are :-
- Set the mention / talk to customers on the day of registration of the case.
- Mention / discuss something civil cases, criminal and Faraid within 21 working days after registration.
- Faraid certificate issued within 7 days after the making of the division of inheritance rights.
- Mention / discuss in a year at least 80% of the civil cases, criminal and Faraid registered.
- Investigate and take appropriate action on every complaint received within 14 days of the date the complaint was received.
- The first time hear the appeal within 30 days after receipt of the appeal record appealable court decision.